We're Here to Help You Succeed

Whether you're a buyer, seller, or partner, our Ghana-based support team is ready to assist you in English and local languages.

24/7 Emergency Support
Local Language Support
WhatsApp & SMS Ready

Need Immediate Help?

Get Support

Choose How You'd Like to Connect

Multiple ways to reach us, designed for your convenience

Live Chat Support

Get instant help with our live chat available on the platform.

Instant Response
Available: Monday - Friday, 8 AM - 8 PM (GMT)
Weekend: 10 AM - 6 PM (GMT)

WhatsApp Support

Message us on WhatsApp for quick assistance in your preferred language.

5 min response
Languages: English, Twi, Ga, Ewe
Available: 24/7 for urgent issues

Phone Support

Speak directly with our support team for complex issues.

Immediate
Hours: Monday - Friday, 8 AM - 8 PM
Emergency: 24/7 for payment issues

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours

Our Locations

Visit Our Offices

Local presence across Ghana with plans to expand

Accra Headquarters

Address:

Digital Hub, East Legon
Accra, Greater Accra Region
Ghana

Contact:

Phone: +233 (0) 24 612 0620
Email: accra@savmore.co

Hours:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM

Kumasi Office

Address:

Adum Commercial Area
Kumasi, Ashanti Region
Ghana

Contact:

Phone: +233 (0) 24 612 0620
Email: kumasi@savmore.co

Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM

Coming Soon

Planned Locations:

📍 Tamale, Northern Region
📍 Takoradi, Western Region
📍 Lagos, Nigeria (2026)

Updates:

Subscribe to our newsletter for office opening announcements

Current Support:
Available via phone, WhatsApp,
and online chat
Quick Answers

Frequently Asked Questions

Find quick answers to common questions

Live chat and WhatsApp: Instant to 5 minutes. Email: Within 24 hours. Phone: Immediate during business hours. For urgent issues affecting your business operations, we aim to respond within 1 hour regardless of the contact method.

Yes! Our support team can assist you in English, Twi, Ga, and Hausa. For other local languages, we can arrange translation services or connect you with team members who speak your language.

While we welcome walk-ins during business hours, we recommend calling ahead or booking an appointment to ensure someone can dedicate time to your specific needs. This helps us provide better, more focused assistance.

Have your account email, order numbers (if applicable), and specific details about your issue ready. For technical problems, note your device type and browser. For payment issues, have transaction IDs handy. This helps us assist you faster.

Use the "Report" button on the user's profile or order page, or contact us directly via WhatsApp (+233 24 612 0620) or email (support@savmore.co) with details. Include order numbers, screenshots, and specific issues for faster resolution.

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Emergency Support

For urgent payment issues, security concerns, or business-critical problems affecting your operations